Seniors Home Care LLC Receives 2022 Best of Home Care® – Leader in Experience Award
St. Louis, MO – Seniors Home Care LLC announced today that it received the distinguished 2022 Best of Home Care – Leader in Experience Award from Home Care Pulse, the leading firm in experience management for home care. The Leader in Experience Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Experience, Seniors Home Care LLC is now recognized among the top 10% of home care providers participating in the nationwide Home Care Pulse Experience Management Program.
This accomplishment demonstrates Seniors Home Care’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Seniors Home Care’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Seniors Home Care received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Seniors Home Care management team set goals to reach the highest level of Experience possible.
“For 35 years, we have been committed to providing the highest level of service and satisfaction to both our home care clients and the many caregivers who work for Seniors Home Care. This award is proof of our dedication to assist families as they age,” says Ryan Whittington, CEO.
The Best of Home Care – Leader in Experience Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of Home Care Pulse. “When we see agencies like Seniors Home Care that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. Seniors Home Care has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”