Seniors Home Care Receives 2021 Best of Home Care® – Provider and Employer of Choice Awards
St. Louis – Seniors Home Care announced today that it received the distinguished 2021 Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, Seniors Home Care is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.
This accomplishment demonstrates Seniors Home Care’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Seniors Home Care’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Seniors Home Care received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Seniors Home Care management team set goals to reach the highest level of excellence possible.
“Our ability to achieve this award and recognition is a reflection of our brave employees who continue to work the front line throughout this most difficult time,” says Ryan Whittington, CEO.
The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “When we see agencies like Seniors Home Care that have made an effort to provide outstanding care and employment experiences, we know we’re on the right track. Seniors Home Care has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to provide proof of quality to potential and new clients and caregivers.”
To find out more about Seniors Home Care’s commitment to excellence, please visit seniorshomecare.com or call 314-962-2666.
About Seniors Home Care
Seniors Home Care was founded by Kit Whittington, RN and is in their 33rd year of delivering private duty home care services to the St. Louis area. Continued quality service allows clients to enjoy dignified, independent and safe lives, while their family members achieve a guilt-free, less stressful environment to enjoy their loved ones.
About Home Care Pulse
Home Care Pulse is the industry’s leading firm in satisfaction research, quality assurance, and caregiver training. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs.