Seniors Home Care Receives 2021 Best of Home Care® – Provider and Employer of Choice Awards

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March 2021

St. Louis – Seniors Home Care announced today that it received the distinguished 2021 Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, Seniors Home Care is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.

This accomplishment demonstrates Seniors Home Care’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Seniors Home Care’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Seniors Home Care received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Seniors Home Care management team set goals to reach the highest level of excellence possible.

“Our ability to achieve this award and recognition is a reflection of our brave employees who continue to work the front line throughout this most difficult time,” says Ryan Whittington, CEO.

The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.

“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “When we see agencies like Seniors Home Care that have made an effort to provide outstanding care and employment experiences, we know we’re on the right track. Seniors Home Care has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to provide proof of quality to potential and new clients and caregivers.”

To find out more about Seniors Home Care’s commitment to excellence, please visit seniorshomecare.com or call 314-962-2666.

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About Seniors Home Care
Seniors Home Care was founded by Kit Whittington, RN and is in their 33rd year of delivering private duty home care services to the St. Louis area. Continued quality service allows clients to enjoy dignified, independent and safe lives, while their family members achieve a guilt-free, less stressful environment to enjoy their loved ones.

About Home Care Pulse
Home Care Pulse is the industry’s leading firm in satisfaction research, quality assurance, and caregiver training. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs.

Source: https://bestofhomecare.com/awards.aspx

See what our clients are saying about Seniors Home Care.

Seniors Home Care deserves applause. After my fall, I was a frightened mess! I called SHC and was treated like family. I felt at ease. I was assured help would arrive. It did, and my fears were unfounded. Many thanks to you and your professional staff! You made my recovery a pleasant happening.

Lorraine P.
Crestwood, MO.
Fortunately for our family, you found just the right person to help with nursing and household care. The skill and remarkable efforts of our caregiver have been outstanding. Believe me, it would be difficult without your responsible choice and service.

Genevieve T.
Webster Groves, MO.
With the assistance of you and your “girls,” she was able to remain in her apartment, on her own (the way she wanted it) for almost a year...They did shopping, laundry, trash removal, bed changing, bath assisting whatever the need of the morning. When Mother needed someone close by all the time, with your help, we were able to care for her in our homes until her death.

Jean S.
Kirkwood, MO.
After my operation, neither my wife nor I could drive, go up and down steps, or do most household chores. After discussing our needs, you sent Melissa. She did everything we asked, and best of all, she saw things that needed to be done and did them without the necessity of direction. We're still living in our own home and doing the things we¹ve always done without uprooting our lives, thanks to Seniors Home Care.

William G.
Glendale, MO.
Dear Kit,
I want to thank you very much for your caring and helpful assistance for my sister, Ruth, over the recent past. Since my brother and I are so far removed from St. Louis, your loving care has made the family situation so much better.

Bob H.
Wichita KS.
I want to let you know how pleased I am with my husband's caregiver, Richard. He is very patient (which I am not) and this is a definite plus when dealing with Alzheimer's patients. My husband has made wonderful progress and the two of them have bonded well together. He is very accepting of Richard's assistance...I believe you made a wonderful ‘match’ when you selected our caregiver.

Regina G.
Brentwood, MO.
Very Professional! All caregivers exhibited a caring attitude at all times, showed unlimited flexibility and helped me through a difficult time.

Leonard A.
Clayton, MO.
My husband (a stroke patient) can no longer drive and I never drove. Our 2 girls help us a lot but they both work full time and can’t do everything. Carol (our caregiver) takes us for doctor appointments – grocery store either with me or by herself – does some housekeeping and if time allows, irons for me. It has been a Godsend – don’t know anymore how we could make out without her.

Marie N.
St. Louis, MO.
Phyllis sets such a good example for the other caregivers, She has an exceptional approach in the way she handles everyday tasks with my mother. She is very thoughtful, kind, and considerate of my mother. She relates very well with me, and the rest of our family.

Suzie B.
Chesterfield, MO.
Rose provided a sensitive nature with dignity for my mother. My mother would always tell me the night prior to Rose coming, “Oh Ann, tomorrow Rose comes and I am so happy to see her smiling face each time she comes. She is simply wonderful!"

Ann S.
Webster Groves, MO.
SHC made a real effort to assign the same people – only 3 over many years!!

Mary V.
Town and Country, MO.
Not only were my caregivers always on time and extremely capable but they were also cheerful and friendly. I needed 24-hour care, so I really appreciated their companionship. I also received excellent meals and transportation to church, hairdresser, and doctors. All of my caregivers were great, especially Bettye and Stephanie.

Dorothy W.
Chesterfield, MO
Patience, a radiant and compassionate young woman was my comfort and compassion my first two nights home from surgery. She thought of ways to help even before I could think of them –quickly and graciously. Patience is a remarkable young woman.

Mary S.
St. Louis, MO.
Every caregiver was kind adn arrived on time, well dressed in their uniform. They took cues from me in what was best for my husband and each time after they knew what to do. The entire company from the schedulers, caregivers, nurse and everyone I spoke to really cared about us and did their best to supply the same caregiver. A truly compassionate company!

Diane R.
Webster Groves, MO.
We met Alice at our mom's home and Alice spoke to her in a way that made her so comfortable. Instead of calling your business "Seniors Home Care" we shortened it to "AliceCare"! She is amazing.

Joe G.
Webser Groves, MO.
We want to thank all of the care givers as well. Kathy, Aisha and Donna were all so wonderful with our mom. All three showed so much concern and compassion.

Joe G.
Webster Groves, MO.
Just a quick note to say that I very much liked everything about Seniors Home Care - the paradigm, the availability of a nurse, the willingness to do what the patient needs, the friendliness and kindness of the staff.I think your organization is great, and I will happily recommend you to anyone looking for the kinds of services you provide.

Joyce B.
Maryland Heights, MO.
I have now used SHC every day for over a year and couldn't be more pleased with the professionalism, responsiveness, trustworthiness, and compassion through some very difficult times. SHC caregivers have provided care at home including 24/7 hospice care for my relative as well as care in the hospital, rehab center and for visits to the doctor. I trust them implicitly. They have managed all of the pieces such as transitioning from rehab to home. They are excellent at communicating with me. SHC has my highest recommendation and my deepest thanks.

Lynn A.
Minneapolis, MN
I made appointments with three agencies and can honestly say choosing SHC was the right and only choice. The other two agencies didn't begin to compare to what SHC offered and the way I viewed SHC. I found each caregiver to be well trained, professional, caring, patient, and each had her own method for dealing with an elderly man with increasing Alzheimer's. He was treated with the respect he's earned after 95 years of life and for that, I'm so grateful.

Linda W.
Fenton, MO.
In May, it appeared, my own dad needed services and I called to have him evaluated. A nurse came the next morning and determined my dad needed hospitalization. I called SHC again and they were there to welcome my dad back at his home and were there with him 24/7 until he passed away. Having SHC there helped us as a family, visit with him, and not worry about his care. I can without hesitation recommend SHC to those needing more assistance so that they can remain in their homes.

Sandy B.
Glendale, MO.